Connect a laptop computer to the LIghtServe. You will need a null modem cable and maybe a USB to serial converter. Run the LightServe software on the laptop. When the laptop connects to the LightServe, the 'LightServe found' message appears. Click on the button 'syncronize LightServe to this computer'. In a few seconds the correct time and date should appear on the main screen.
The Laptop software can only connect to the Lightserve on com ports 1 through 8. If your computer is attempting to connect to the Lightserve on a com port which is greater than 8 the software will not allow the connection.Go into the Control Panel and open up the Device Manager. You may need to click on Hardware and Sound depending on your operating system and the way it is set up. In the Device Manager select Ports (COM & LPT) and check the number of the Com Port which is connected to the Lightserve. If the number is greater than 8, you can change it by double clicking the connection and opening the Advanced tab. Assign a free Com Port number which is 8 or lower.
Add a USB to Serial Converter to your laptop. Then plug the Null Modem Cable from the USB to Serial Converter into communication connector on the Lightserve.
Instructions:
The Lightserve battery should be changed at least every 5 years. In installations with frequent power outages, battery replacement will be required more frequently.
Every Lightserve is shipped with a spare battery. Open the top cover, and you will see it clipped to the plug-in circuit board.
Add a USB to Serial Converter to your laptop. Then plug the Null Modem Cable from the USB to Serial Converter into communication connector on the Lightserve.
Please contact Jim Bulmer at: Request for Quote
The standard Mandala warranty is two years from the date of purchase, for manufacturing defects. If you are able to document the installation date of the Lightserve, the two year warranty period will commence on the date of installation.Warranty does not include replacement of the backup battery.Warranty is valid only if the Lightserve controller is installed in accordance with a method approved by Mandala Controls Inc.We are aware that many Mandala Lightserve controllers are installed as components in major projects. The controllers may be specified, purchased, and installed many months before they are put into service. In such cases, we will extend the warranty as required by the engineering firm or the end user. To consider extended warranty, we require the expected in-service date for the equipment, the name of the end-user, the location of installation, the (approximate) number of Mandala controllers to be installed, and the project name.Mandala Controls Inc. will provide a letter confirming the extended warranty. To make a claim under the extended warranty, the end-user or his contractor must make reference to that letter.
Please email us at Tech Support
Please email us a Tech Support